FinTech / Payments
RBI Audit Preparation for a Payment Aggregator
Outcome
Zero major RBI observations | 14 prior audit findings closed | Compliance playbook institutionalised
MumbaiRead
DPDP Compliance Programme for a SaaS Platform
The Challenge
This reflects the type of challenge our consultants are built to solve, drawn from real industry experience. The DPDP Act 2023 came into force and the company had 90 days to demonstrate readiness. The CTO's honest assessment in an internal meeting: 'We have no data map, no documented consent flows, and I don't know what data we're actually processing across all six product modules.' That was the starting point. Not a gap analysis. A blank page.
The Approach
Six weeks of data discovery across all six modules, mapping every data flow, every processing activity, every third-party integration. The work produced what's formally called a Record of Processing Activities, but in practice it was the first time anyone in the company had a complete picture of what data they held and why. Consent architecture was redesigned end-to-end. A DPO function was established. A breach response protocol was tested via a tabletop simulation before anyone felt it was real enough to need one.
The Outcome
DPDP readiness documented within 11 weeks. Three consent flows that collected data the company didn't need and couldn't justify were deprecated. Two cross-border data transfers that were legally non-compliant were restructured. The CTO said at the end that the most valuable output wasn't the compliance documentation, it was finally knowing what data they actually had.
DPDP readiness in 11 weeks | 3 non-compliant data flows eliminated | Legal exposure from cross-border transfers resolved
11 weeks
Readiness Timeline
3 eliminated
Non-Compliant Flows
6 of 6
Data Modules Mapped
Client
B2B SaaS company with 180,000 end-user records
Sector
SaaS / Technology
Location
Bengaluru
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